SaaS 销售
What Is a Sales Tech Stack?
发布时间: 2024年9月30日
最后更新: 11月 26, 2024
What is a Tech Stack for Sales?
销售技术堆栈是销售团队用来帮助完成不同任务的工具集合。该堆栈可以定义为一个工具箱。此工具箱中的每个工具都专为特定任务而设计。
技术工具用于自动化任务和操作。例如,可以使用技术收集客户行为数据,并轻松获得见解。该工具的功能可以比作多个持续运行的助手。
大多数销售堆栈包括一个CRM(客户关系管理系统)、一个销售互动平台和一些销售情报工具。
选择最适合您业务的堆栈需要了解具体需求和预算。品牌可以使用一系列工具来为其销售流程构建堆栈。
What would an ideal sales stack look like?
理想的销售堆栈是一个与企业特定需求和目标完美契合的平台。以下是大多数成功堆栈的共同特点:
- Integration: 销售堆栈中的工具应具有提供无缝工作流程、数据共享和自动化的能力。
- Ease of use: There should be an ease of use, with teams not requiring additional expertise to use tools effectively.
- 可扩展性: With business growth, tech sales changes may be considered.
For illustration, a new business could start with a simple CRM and a few basic tools, while a larger brand would need a complex stack with specialized tools for different stages of the SaaS sales process.
It is important to look beyond the features offered by individual tools. Rather, the focus should be a cohesive system approach supporting the overall 销售策略.
How do you choose the right sales tech stack for your business?
A business’s financial performance may be influenced by the selection of sales technology tools. Therefore, the choice of these tools is considered important. There is a simplified approach to this, however:
- 明确您的需求: 确定在以下方面最大的挑战是什么 SaaS 销售流程。 探索哪些领域可以通过技术改进。
- 研究: Identify and work with tools addressing the specific needs and budget of your business.
- Demo and trial: 免费试用 and demos are often offered by many software providers. These can be used by businesses to test tools before committing.
- Get feedback: 应采纳销售团队的反馈,并将其纳入他们认为有用的工具的使用中。
有抱负的企业应考虑从小规模起步,并在业务增长的同时逐步扩大规模。
最适合的销售技术堆栈不一定是最昂贵的。相反,它应该是最能满足以下需求的 销售团队 和业务。
SaaS销售技术堆栈需要考虑哪些关键集成?
销售工具集成可能会提高效率和工作流程。以下是一些需要考虑的关键集成:
- CRM and Email Marketing: 应探索潜在客户培养和个性化电子邮件营销活动的自动化。
- 销售互动和日历: 会议安排和提醒自动化。
- 销售情报和LinkedIn: 团队可以获得关于社交销售和潜在客户开发的潜在见解。
- Conversation Intelligence and CRM: An automatic logging of call data and CRM insights leveraged for customer interactions.
Businesses, for instance, can potentially track campaigns with the most leads and deals by integrating a business CRM and email marketing tool.
Businesses should explore tools offering native integrations or connect through Zapier or similar platforms.
销售技术堆栈的成本是多少?
The cost of a sales tech stack depends mostly on the size of the team, and the choice of tools and features needed.
- Small businesses: Companies could be offered free and low-priced options.
- Enterprises: An investment into more sophisticated plans might come with higher price points.
- The potential return on investment (ROI) should be factored in while considering the cost of the business tech stack.
- 分层定价 许多供应商都提供此服务。小型企业可以先使用基本选项,然后随着需求的增长而升级。小型企业可以选择基本套餐,并随着需求的增长而升级。
结论
通过整合销售渠道,收入可能会增加。这可以作为解决增长、运营方面和客户需求的手段。