SaaS 销售

What Is a Sales Tech Stack?

发布时间: 2024年9月30日

最后更新: 11月 26, 2024

构建成功的销售技术堆栈:了解关键组件,根据您的业务定制堆栈,并了解成本影响。

What is a Tech Stack for Sales?

销售技术堆栈是销售团队用来帮助完成不同任务的工具集合。该堆栈可以定义为一个工具箱。此工具箱中的每个工具都专为特定任务而设计。

技术工具用于自动化任务和操作。例如,可以使用技术收集客户行为数据,并轻松获得见解。该工具的功能可以比作多个持续运行的助手。

大多数销售堆栈包括一个CRM(客户关系管理系统)、一个销售互动平台和一些销售情报工具。

选择最适合您业务的堆栈需要了解具体需求和预算。品牌可以使用一系列工具来为其销售流程构建堆栈。

What would an ideal sales stack look like?

理想的销售堆栈是一个与企业特定需求和目标完美契合的平台。以下是大多数成功堆栈的共同特点: 

  • Integration: 销售堆栈中的工具应具有提供无缝工作流程、数据共享和自动化的能力。
  • Ease of use: There should be an ease of use, with teams not requiring additional expertise to use tools effectively.
  • 可扩展性: With business growth, tech sales changes may be considered.

For illustration, a new business could start with a simple CRM and a few basic tools, while a larger brand would need a complex stack with specialized tools for different stages of the SaaS sales process.

提示

It is important to look beyond the features offered by individual tools. Rather, the focus should be a cohesive system approach supporting the overall 销售策略.

How do you choose the right sales tech stack for your business?

A business’s financial performance may be influenced by the selection of sales technology tools. Therefore, the choice of these tools is considered important. There is a simplified approach to this, however:

  1. 明确您的需求: 确定在以下方面最大的挑战是什么 SaaS 销售流程。 探索哪些领域可以通过技术改进。
  2. 研究: Identify and work with tools addressing the specific needs and budget of your business.
  3. Demo and trial: 免费试用 and demos are often offered by many software providers. These can be used by businesses to test tools before committing.
  4. Get feedback: 应采纳销售团队的反馈,并将其纳入他们认为有用的工具的使用中。
提示

有抱负的企业应考虑从小规模起步,并在业务增长的同时逐步扩大规模。 

最适合的销售技术堆栈不一定是最昂贵的。相反,它应该是最能满足以下需求的 销售团队 和业务。

SaaS销售技术堆栈需要考虑哪些关键集成?

销售工具集成可能会提高效率和工作流程。以下是一些需要考虑的关键集成:

  • CRM and Email Marketing: 应探索潜在客户培养和个性化电子邮件营销活动的自动化。 
  • 销售互动和日历: 会议安排和提醒自动化。 
  • 销售情报和LinkedIn: 团队可以获得关于社交销售和潜在客户开发的潜在见解。
  • Conversation Intelligence and CRM: An automatic logging of call data and CRM insights leveraged for customer interactions. 

Businesses, for instance, can potentially track campaigns with the most leads and deals by integrating a business CRM and email marketing tool.

提示

Businesses should explore tools offering native integrations or connect through Zapier or similar platforms.

销售技术堆栈的成本是多少?

The cost of a sales tech stack depends mostly on the size of the team, and the choice of tools and features needed. 

  • Small businesses: Companies could be offered free and low-priced options.
  • Enterprises: An investment into more sophisticated plans might come with higher price points.
提示
  • The potential return on investment (ROI) should be factored in while considering the cost of the business tech stack.
  • 分层定价 许多供应商都提供此服务。小型企业可以先使用基本选项,然后随着需求的增长而升级。小型企业可以选择基本套餐,并随着需求的增长而升级。

结论

通过整合销售渠道,收入可能会增加。这可以作为解决增长、运营方面和客户需求的手段。

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