通过卓越的 SaaS 客户支持建立忠诚度

告别令人沮丧的支持体验。
Get dedicated communication channels, customized, proactive help, and 24/7 multilingual assistance – all in one solution.

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让每位客户都感受到您对他们的重视。
我们为您提供工具，以提供个性化支持并保持用户满意。 We take customer support personally.

供应商支持

我们优先考虑供应商的成功，确保我们的合作伙伴体验高效的集成过程并获得持续的支持。

引导式集成： 所有特定需求和目标都会被考虑在内，从而提供定制化的入职流程，以确保顺利集成。
开发者友好型资源： Comprehensive documentation empowers developers to efficiently integrate with PayPro Global's platform, minimizing roadblocks and accelerating time-to-market.
Responsive Communication: Dedicated communication channels, such as instant messaging systems and direct contact points are available to ensure efficient issue resolution and collaboration.
专业的B2B协助： 我们处理复杂的B2B咨询，例如供应商文件、电汇和税务合规，确保供应商可以专注于其核心业务。

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欺诈管理

我们的专家团队致力于主动管理欺诈和退款，确保您的收入得到保护。

Proactive Chargeback Management: Our seasoned professionals actively resolve disputes, minimizing financial losses and protecting your interests.
Dedicated Advocacy: We leverage our extensive industry expertise to challenge illegitimate chargebacks, ensuring fair treatment and safeguarding your earnings.
18+ Years of Industry Leadership: We have both the experience and track record of refining strategies that reduce your chargeback risk and optimize revenue.
Customized Fraud Detection: 我们量身定制的终端用户支持流程有助于识别和预防欺诈交易，从而保护您的业务。
风险分析与验证： 仔细验证订单风险和客户服务检查，加强我们防范欺诈的方法，保障您的收入来源。

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客户协助

We believe in being more than just a payment partner – we're your dedicated support team, ready to tackle any challenge your customers encounter.

随时待命： 获得全天候 24/7 支持，随时满足您购物者的需求，消除时区障碍，让您安心无忧。
Experts at Your Service: Knowledgeable support agents are equipped to handle diverse inquiries, from basic questions to complex troubleshooting, ensuring prompt and accurate resolution.
Their Purchase, Our Priority: Whether it's a question about payment methods, order status, or billing concerns, PayPro Global's team is dedicated to resolving issues swiftly and efficiently.
Going the Extra Mile: For complex situations or escalated complaints, the support team proactively coordinates with relevant departments or partners to ensure a satisfactory outcome for every shopper.
Multi-Channel Communication: Allow your shoppers to choose the channel that suits them best – phone, email, or live chat – and experience seamless support tailored to their preferences.