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Whether you wish to request a refund or verify the status of your order in real-time, we need to first identify your transaction.

Please provide us with the required information to locate your payment.

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For a pleasant product experience, our Customer Care team is available 24/7 to help with all your payment-related needs.

To help us assist you quickly, please fill out the form below with as much detail as possible.

Please enter a valid Order ID

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These are the order details located in our system.

We’re hopeful that you’re able to recognize your charge.

Date

Order ID

Order status

Item name

Total

If you still have questions regarding your order, please contuct us and we’ll be happy to help!

PayPro Global around the world

  • PayPro Global Canada Office

    Canada

    225 The East Mall, Suite
    1117, Toronto, ON, M9B 0A9

  • PayPro Global USA Office

    USA

    500 7th Avenue,

    New York, NY 10018

  • PayPro Global UK Office

    UK

    Berkeley Square House,

    London, W1J6BD

  • PayPro Global Ukraine Office

    Ukraine

    Shevchenko 5, 5th floor,
    Lviv, 79000

  • PayPro Global Romania Office

    Romania

    Pitar Mos 6,
    Bucharest, 030167

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