SaaSの営業

What is SaaS Sales Forecasting?

著者: Yura Luzhko

What is SaaS Sales Forecasting

What is SaaS sales forecasting?

SaaS sales forecasting predicts future sales revenue for a Software as a Service (SaaS) business. SaaS sales forecasting analyzes data, industry trends, and important metrics to assess future earnings. 

Key Metrics Analyzed:

    • 月間経常収益(MRR)
    • 解約率
    • Average sales cycle
留意事項

The reliability of the SaaS sales forecasting results rests upon the correctness of the data collected through your CRM system.

Why is SaaS revenue forecasting so important for my business?

SaaS revenue forecasting relates to financial planning for SaaS and software businesses. 

  • Accurate forecasting helps:
    • Create pricing strategies.
    • Achieve sustainable scaling.
    • Plan proactively for potential liquidity issues.
    • Aid in optimal resource allocation.
    • A stable financial trajectory can affect stakeholder trust..
  • Risks of poor forecasting:
    • Mismanaging growth.
    • Failing to identify critical risks.
    • Missing expansion opportunities (e.g., upselling, new product tiers).

What is the difference between SaaS sales forecasting and revenue forecasting?

SaaS sales forecasting looks at estimating deal volumes. SaaS revenue forecasting considers the entire revenue. Here is a side-by-side comparison of the two concepts:

 

機能

SaaS Sales Forecasting

SaaS Revenue Forecasting

Main Focus

Deal volumes (primarily new sales)

Total projected revenue

利用目的

Narrower

Broader; includes new sales, renewals, upgrades, subscriptions, and trials

Governance

Less formal

Typically governed by accounting principles (e.g., GAAP) for compliance

What are the common SaaS sales forecasting models?

SaaS sales forecasting can be achieved in several ways, through specific models. Each has its own specifications, based on which you can select the option that suits your business context. 

  • Existing SaaS Forecasting Models:
    • Historical forecasting
    • Pipeline stage forecasting
    • Cohort-based forecasting
    • AI-driven models
  • Selection Criteria (How to Choose):
    • 企業規模
    • Sales process complexity
    • Data quality
    • ビジネスモデル
留意事項:
  • All SaaS sales forecasting models function on data. 
  • It is important to distinguish between revenue and cash flow, as they impact financial planning.

How do I perform SaaS sales forecasting effectively?

Here are the steps part of SaaS sales forecasting:


  1. Analyze historical data: Consider past results, check metrics like CAC (customer acquisition cost), Churn rate, number of sales, and lifetime value (LTV). 
  2. Choose a SaaS sales forecasting model: Depending on your business requirements, select a model that aligns with your goals. 
  3. Group Your Forecasts: Segment sales projections by revenue type for a more detailed understanding. Common segments include:
  • New business
  • Renewals
  • Upsells
  1. Consider patterns: Take into consideration trends like seasonality. 
  2. Assess and adjust: Monitor and review the forecasts regularly. Compare real results with projections and adjust the process for accuracy. 

What is a reasonable forecasting horizon for SaaS sales?

The reasonable forecasting horizon varies by company stage and market stability.

  • Factors influencing the horizon:
    • Company’s sales cycle
    • Growth stage
    • Overall market dynamics

A company’s stage is a primary driver for its forecasting horizon:

企業の種類

Typical Horizon

根拠

スタートアップ

Shorter (e.g., quarterly, bi-annually)

Allows for agility and quick adjustments due to rapid market changes and evolving models.

Established Companies

Longer (e.g., annually, multi-year)

Supports long-term strategic planning, as sales cycles and market positions are more predictable.

プロからのヒント:

You must align your forecasting horizon with your Go-To-Market (GTM) strategy, investor expectations, and the need for both short-term adaptability and long-term vision.

How does the sales pipeline inform SaaS sales forecasting?

The sales pipeline provides a structured overview of potential revenue, which is crucial for accurate forecasting.

  • The pipeline shows:
      • Current deals
      • The stage of each deal
      • The likelihood of closing
  • Pipeline visibility allows you to:
      • Identify potential revenue gaps.
      • Optimize sales strategies.
      • Make data-driven decisions.
  • Technology’s Role:

Big data and machine learning developments, frequently integrated into CRM tools such as Salesforce, can affect pipeline management and forecast reliability.

How do Customer Acquisition Cost (CAC) and Average Revenue Per User (ARPU) impact SaaS sales forecasts?

CAC and ARPU are critical metrics that significantly influence the accuracy and realism of your SaaS sales forecasts.

プロからのヒント:

Monitoring the relationship between CAC and ARPU over time and adjusting forecasts based on these trends is essential for maintaining realistic projections.

How do internal changes impact SaaS sales forecasts?

Internal changes significantly influence sales forecasts by altering the assumptions the forecast was built on.

  • Common Internal Changes That Impact Forecasts:
  • Why Updating Forecasts is Crucial:
      • These factors can either increase or decrease projected sales.
      • Accurate, updated forecasts are essential for effective financial planning and resource allocation.
  • Examples of Impact:
  • How to Integrate Changes:

Use historical data and past 市場トレンド (e.g., seasonality, impact of past promotions) to model the potential impact and refine forecast accuracy.

結論

SaaS sales forecasting is an important tool for assessing future earnings, allowing for detailed planning and decision-making. Selecting the correct forecasting model and making changes can impact results. So, keeping these points in mind is relevant for SaaS companies.

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