Retention Calculators

Think of SaaS Attrition Rate as a leaky bucket losing customers; it’s important to keep the leaks small to ensure your business stays full.

Consider your SaaS clientele as a pyramid of subscriptions. A small, unstable peak formed by a few large accounts is akin to creating that pyramid upside down due to high customer concentration. Your entire revenue structure is on the line if one of those huge clients decides to terminate their membership.

Think of SaaS Negative Churn Rate as a tree that grows and also produces new branches; your existing customers are generating more revenue than what you are losing through churn.

Think of Customer Retention Rate (CRR) as a bucket with holes; it shows the customers who stay and make repeat purchases, highlighting how well you are keeping those customers.

Consider the SaaS Churn Rate as a leaking bucket that illustrates the rate at which you are losing clients.

Think of the SaaS Renewal Rate as any service membership renewal process. If many people renew their membership each year, it means they appreciate the service and the business is also strong. This is what the SaaS renewal rate is. 

The SaaS Retention Rate is the percentage of clients a business keeps over a specific time frame. It’s a vital sign of client happiness and a SaaS company’s long-term viability.

Think of SaaS Churn MRR Rate as a leaky bucket; it shows how much monthly revenue is slipping away due to cancellations and downgrades. Keeping the leaks small is key to growth.