什么是云端赋能的 SaaS 运营？

SaaS has become a core component of many businesses, and companies utilize SaaS operations within their cloud computing. You should be focusing on flexibility, scalability, and efficiency when implementing these technologies.

SaaS operations cover delivery, optimization, and management, but they’re more complex than that. You’ll have to think about: 

• 配置
• 监控
• 故障排除

这些都是应用程序性能和可用性的组成部分。

Most modern SaaS applications are cloud-based, meaning that they run on cloud infrastructure. Businesses use cloud software for more agility; on-premises solutions are less scalable and more expensive in comparison.

在SaaS运营中使用云计算时需要考虑的事项有：

• 可扩展性: You should scale resources up or down depending on demand, and this should be possible in your cloud software. 
• 可访问性：基于云的SaaS运营需要互联网连接，但不受地理位置限制。
• 成本效益：在云计算中，您只需为使用的资源付费（但您仍应合理预算）。
• 更新：云SaaS运营通常具有自动更新功能，但在承诺之前，请务必与提供商确认。
• 安全：您将使用云提供商的安全功能；您仍然需要自定义您的设置。

尽管SaaS中云计算的三种类型没有严格的定义，但这里对它们进行一个粗略的解释：

1. Public Cloud SaaS: Hosted on a public cloud infrastructure and then shared by multiple tenants. This is the most common SaaS cloud computing model.
2. Private Cloud SaaS: Hosted on a private cloud infrastructure. You should consider private cloud SaaS if you need more control and security over sensitive data.
3. 混合云 SaaS: 结合公有云和私有云 SaaS。如果您的工作负载和数据敏感性不同，请使用此模型。

选择 SaaS 时 云计算 解决方案时，请选择满足您业务需求的方案。考虑您需要多少灵活性，并考虑您是否有私有云 SaaS 的预算。

SaaS 运维工程师受雇于监控云中的 SaaS 应用程序。他们部署应用程序并查看整体云基础设施，并且必须在问题出现时立即识别。如果需要，SaaS 云基础设施中的运维工程师也负责故障排除。 

Operations engineers in the SaaS cloud need to have several skills. They must possess technical knowledge, but they should also know how to solve complex problems. Technical knowledge in and of itself often isn’t enough; these engineers need to be well-versed in cloud technologies. 

You should have some operations engineers in-house but also outsource where needed.