What is SaaS Cost of Goods Sold (COGS)?
SaaS COGS includes all the direct costs involved in delivering software to a customer. This might encompass server expenses, customer support, and essential software tools. Understanding these costs helps in assessing the true expense of servicing each customer. Notably, this metric does not cover costs like sales and marketing or administrative expenses.
Maximize profitability by understanding true software delivery costs and identifying areas for reduction.
Inform pricing strategies by ensuring subscription tiers cover expenses and generate desired revenue.
Optimize resource allocation by focusing investments on areas that drive efficiency and scalability.