How We Achieved a 570% Conversion Increase Last Black Friday (With Templates for Your 2024 Campaign)
Hey, SaaS founders!
We want to share our experience and introduce you to a Black Friday case study from Hocoos (our AI website builder project) that yielded incredible results – a 570% increase in conversion rate.
Better yet, we’ll provide you with the exact templates we used so you can implement similar strategies in your business.
- Pre-Black Friday conversion rate: 0.8%
- During Black Friday: 4.57%
- Increase: 570%
- Campaign type: Post-registration Promotional popup
- Product: Website builder SaaS
The Three Key Elements That Drove Our Success
Strategic Price Anchoring
Instead of our standard single-option pricing ($15/month), we presented two strategic choices:
- Option 1: $1 for the first month (then $15/month)
- Option 2: $75 annual plan (50% off our usual $150)
Presenting multiple options with different value propositions allowed users to choose based on their preferences, while the extreme discount on the monthly plan created an irresistible entry point.
Psychological Triggers
We implemented several proven psychological triggers:
- Urgency: Countdown timer showing limited time availability
- Risk Reduction: “Try now, cancel anytime” messaging
- Clear Value Proposition: Displaying discount percentages (94% for monthly, 50% for yearly)
- Reason-Why Psychology: Using Black Friday as a clear justification for the special offer
Optimized Design Elements
- Strong call-to-action: “Get it now”
- Trust-building elements
- Clear price comparison
- Visual hierarchy emphasizing the discount
The Profit Analysis: Looking Beyond Initial Conversion
Here’s an interesting observation: While our regular $15/month plan has an 8% churn rate, the $1 promotional offer saw 4x higher churn in the first month. However, the math still works strongly in our favor:
Regular Plan Economics (per 100 conversions):
- Initial revenue: 100 users × $15 = $1,500
- Retention after month 1: 92 users (8% churn) × $15 = $1,380 monthly revenue
Promotional Plan Economics (per 570 conversions due to a 5.7x higher conversion rate):
- Initial revenue: 570 users × $1 = $570
- Retention after month 1: 387 users retained (32% churn) × $15 = $5,805 monthly revenue
Conversion Rate 60 days avg (before black friday) vs black friday
Churn Rate Pre-Black Friday (regular plan) vs Black Friday (promotional plan) acquired users:
While churn is higher, the significantly increased conversion rate (5.7x) more than compensates for the revenue difference. Plus, we’re acquiring customers at a much higher rate, building a larger user base for future updates and expansions.
Accumulated Profit Over 12 Months
The churn rate was set at 8% starting from month 3 for both plans. This reflects how churn naturally levels out over time, as users who primarily purchased during the promotion without a strong need for the product were filtered out in the first two months.
In reality, the churn rate often decreases further as the remaining users become more loyal and engaged with the product. However, for simplicity and illustration purposes, we have applied a consistent 8% churn rate from month 3 onward, knowing it is a conservative estimate and likely lower in practice.
- Promotional Plan Total Profit (12 months): $45,955
- Regular Plan Total Profit (12 months): $11,856
The ratio is calculated as:
Accumulated Revenue Table for Regular and Promotional Plans:
Regular Plan Users |
Regular Plan Accumulated Revenue ($) |
Promotional Plan Users |
Promotional Plan Accumulated Revenue ($) |
61 |
8290 |
235 |
32133 |
56 |
9127 |
216 |
35377 |
51 |
9897 |
199 |
38361 |
47 |
10605 |
183 |
41106 |
43 |
11257 |
168 |
43631 |
40 |
11856 |
155 |
45955 |
How To Implement This Strategy With PayPro Global
Here’s how to leverage PayPro Global to implement the Black Friday strategy outlined above for your SaaS product:
Set Up Your Pricing Plans:
- Create your primary plan: This would be your regular monthly plan.
- Create a discounted monthly plan: Provide your clients with your Black Friday offer for the first-month. Utilize PayPro Global’s recurring billing feature, setting the initial price at whatever value you choose for your SaaS and subsequent months at your regular price.
- Create a discounted annual plan: This would be your annual plan.
Design Your Checkout
- Contact the PayPro Global team to create free checkout designs for you, or you can do it yourself from the code editor in the PayPro Global Vendor Control Panel.
- Let’s not forget the importance of transparency. Clearly communicate the trial duration and the automatic transition process to manage user expectations.
Ready to Implement This in Your SaaS?
With Black Friday 2024 approaching, now is the perfect time to implement these strategies. We are sharing our exact promotional popup design that drove these results – you can download the Figma template and adapt it for your upcoming campaign. Remember to:
- Adjust the pricing to your product’s value proposition
- Customize the messaging to your brand voice
- Test the template well before Black Friday
Feel free to reach out if you have questions about implementing this strategy for your upcoming Black Friday campaign.