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How to Build a SaaS Content Marketing Strategy

Autor: Maddalena Ferracin

Revisado por: Ioana Grigorescu, Gerente de Conteúdo

To create a SaaS content marketing strategy, you need to consider the technical capabilities of your software with the information needs of your target audience.  This is important because SaaS companies operate on recurring subscription models, meaning they need to provide constant value to maintain high user interest and avoid rotatividade.

 

This guide facilitates planning, creation, and distribution of content associated with the potential conversion of prospects into sustained customer relationships. Applying these strategies will give you an organized plan for generating traffic through organic search and establishing your brand as an authority in the software delivery process.

Etapa 1

Establish measurable business and content goals

This kind of SaaS content strategy requires linking components with the growth metrics of the company. You need to identify whether the main objective is to increase the brand recognition, or if it is more profitable to focus on attracting new trial users, or rather on Retenção de clientes. Clearly defining key Métricas e KPIs de SaaS, such as the number of demo requests made in a month or the SaaS growth rate, gives a reference point for the measurement of success. This adjustment is intended to associate each piece of content created with a practical purpose.

 

Before starting, use this self-assessment to find out what kind of strategy will be suitable for your business right now, since it also depends on the stage of development the market is in and the affordability of the product:

 

If your product is…

Primary Strategy

Why?

A new category (Innovation)

Educational / Problem-led

Users do not know a solution exists for their problem yet.

A replacement (Utility)

Comparison / Feature-led

Users are already using a tool and need a reason to switch.

High-cost / Enterprise

Authority / Research-led

Multiple stakeholders require data to justify the expenditure.

 

Observação

According to data from 2025, 74% of B2B marketers use content to generate b2b leads for SaaS more effectively than traditional cold emailing.

SaaS Content Marketing Execution Checklist

Build a high-converting saas content strategy and manage your saas content marketing workflow effectively, a list of:

  • Marca de verificação

    Core SaaS business and content goals

  • Marca de verificação

    Keyword mapping by search intent

  • Marca de verificação

    Distribution channel checklists

  • Marca de verificação

    Monthly performance tracking metrics

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Etapa 2

Develop product and brand positioning guidelines

Positioning defines how your software is placed in the market among other available tools and competitors. You need a brand manual to get everyone on the same page about your brand, including what it stands for and how to present it. This manual contains your voice, tone, and key messaging components. It serves as a guide for everyone who creates content, making sure there are no muddled or confusing explanations of what your product does and why it is better than its competitors.

 

o brand’s unique value proposition must be clear to everyone. A balanced manual should also include case studies with written materials on top of the visual guidelines about the logo, typefaces, and more.

Dica

Create a “screenshot library” within your brand guide and make sure that all the writers are using the most recent images of the interface.

SaaS Content Marketing Execution Checklist

Build a high-converting saas content strategy and manage your saas content marketing workflow effectively, a list of:

  • Marca de verificação

    Core SaaS business and content goals

  • Marca de verificação

    Keyword mapping by search intent

  • Marca de verificação

    Distribution channel checklists

  • Marca de verificação

    Monthly performance tracking metrics

Obtenha sua lista de verificação GRATUITA
Etapa 3

Identify the technical requirements of your audience

When trying to understand your users, it is necessary to consider their job titles, the tasks they perform, and the obstacles they face in their professional roles.

 

You also need to know where these individuals spend their time online, which can be on LinkedIn groups, specific Slack channels, or developer forums. By taking notes on which problems they face, you can create a comprador de SaaS and concentrate your SaaS content marketing on the resolution of their problems.

 

This kind of research takes the focus away from what you want to say and directs it towards what the user needs to achieve their goals.

SaaS Content Marketing Execution Checklist

Build a high-converting saas content strategy and manage your saas content marketing workflow effectively, a list of:

  • Marca de verificação

    Core SaaS business and content goals

  • Marca de verificação

    Keyword mapping by search intent

  • Marca de verificação

    Distribution channel checklists

  • Marca de verificação

    Monthly performance tracking metrics

Obtenha sua lista de verificação GRATUITA
Etapa 4

Map SEO keywords to user search intent

Keyword research involves the collection of specific words and phrases that users enter in search engines to locate information available in a particular niche.

 

You need to divide your keywords according to intent:

  • informational (learning a concept)
  • commercial (investigating solutions)
  • transactional (ready to buy).

 

This way, your SaaS brand will be present in the search results no matter the stage of the SaaS customer lifecycle, be it the very first discovery or the final purchase of the product. This classification helps the team to create content that is optimized for high-volume keywords, and at the same time, attract product-qualified leads.

 

Keyword Type

Example Phrase

Funnel Stage

Informational

“How to automate server backups”

Top (Awareness)

Commercial

“Top 10 backup software for startups”

Middle (Consideration)

Transacional

“[Product Name] vs [Competitor] features”

Bottom (Decision)

SaaS Content Marketing Execution Checklist

Build a high-converting saas content strategy and manage your saas content marketing workflow effectively, a list of:

  • Marca de verificação

    Core SaaS business and content goals

  • Marca de verificação

    Keyword mapping by search intent

  • Marca de verificação

    Distribution channel checklists

  • Marca de verificação

    Monthly performance tracking metrics

Obtenha sua lista de verificação GRATUITA
Etapa 5

Prioritize Bottom-of-Funnel (BOFU) content creation

Creating content for people who are close to making a decision is the most efficient use of marketing resources.

 

Consider ‘alternative to’ pages, product demos, and estudos de caso that showcase how your software helps a customer solve a particular problem to be target-oriented.

 

This kind of content offers the opportunity to engage users at the very time when they are most likely to become a customer, as they are already looking for alternatives. This approach ensures conversion pages are available when increased traffic enters the funnel.

SaaS Content Marketing Execution Checklist

Build a high-converting saas content strategy and manage your saas content marketing workflow effectively, a list of:

  • Marca de verificação

    Core SaaS business and content goals

  • Marca de verificação

    Keyword mapping by search intent

  • Marca de verificação

    Distribution channel checklists

  • Marca de verificação

    Monthly performance tracking metrics

Obtenha sua lista de verificação GRATUITA
Etapa 6

Build authority with core topic pillars

After creating some sales-oriented content, it is worth considering expanding the scope of the website to include non-core topics, thus enhancing the image of the brand as knowledgeable about its industry.

 

Um(a) topic cluster consists of an article or set of related articles on a single topic and is linked to other articles in the group as a “hub-and-spoke”.

 

This approach allows search engines to identify your website as the main source of information for the selected niche, which increases the opportunity to rank for more competitive terms. It also gives your audience a perspective of you as more than just a set of tools.

Dica

Use your own platform data to create “Proprietary Data Pillars.” By creating reports on the average growth rate in SaaS or the average rate of Rotatividade de clientes in the SaaS player’s particular niche, you can provide unique value that other companies cannot replicate. This kind of content gets linked to other blogs and news sites in the industry easily, which helps in strengthening the domain and the ranks.

SaaS Content Marketing Execution Checklist

Build a high-converting saas content strategy and manage your saas content marketing workflow effectively, a list of:

  • Marca de verificação

    Core SaaS business and content goals

  • Marca de verificação

    Keyword mapping by search intent

  • Marca de verificação

    Distribution channel checklists

  • Marca de verificação

    Monthly performance tracking metrics

Obtenha sua lista de verificação GRATUITA
Etapa 7

Distribute and repurpose content across channels

After having published an article on your website, you should share it where your audience spends their time, including professional networks such as LinkedIn, email newsletters, or taking sections of a long blog post and dividing it into smaller social media posts.

 

Concentrate your resources on two or three Canais where data shows the highest user engagement, instead of trying to be active in all of them. Through repurposing, a single article can potentially reach a larger audience by adapting it to multiple formats.

SaaS Content Marketing Execution Checklist

Build a high-converting saas content strategy and manage your saas content marketing workflow effectively, a list of:

  • Marca de verificação

    Core SaaS business and content goals

  • Marca de verificação

    Keyword mapping by search intent

  • Marca de verificação

    Distribution channel checklists

  • Marca de verificação

    Monthly performance tracking metrics

Obtenha sua lista de verificação GRATUITA
Etapa 8

Analyze performance and scale production

Use SaaS analytics ferramentas to monitor how content performs over time in terms of achieving your business objectives.

 

In making future content plans, consider aspects like the articles that lead to the largest number of sign-ups, or the topics with the highest bounce rates. Should the strategy yield the expected results, exploring the recruitment of specialized writers, along with providing resources like your brand manual and product demonstration videos, may become relevant.

 

escalonamento in this instance enables the coverage of a broader range of topic clusters, potentially improving search result rankings.

Observação

o saas conversion rate allows you to understand if a blog post was the first engagement with a user who went on to subscribe. 

Dica

The ratio of website traffic to sign-ups could be affected by whether calls-to-action (CTA) link to product features or just the homepage. If organic traffic growth is below expectations, targeting less competitive ‘long-tail’ keywords may provide a startup SaaS website with increased visibility. In cases when the tone or the accuracy of the articles is not consistent, the approval process can be improved by adding a technical expert as a reviewer to approve the article before it is published.

Conclusão

To achieve a functional SaaS marketing strategy, a logical progression from setting goals to analyzing technical performance data is needed. Focus on content that applies to the stage of the funnel where potential customers are enticed to make a purchase: it is more suitable to gain customers and achieve a higher return on investment. By documenting the steps of the work process and following clear brand guidelines, you can build a library that will attract and retain the target audience. 

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