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How to Write a SaaS Sales Quote to Close More Deals

Автор: Maddalena Ferracin

Перевірено: Pamela Martinsek, Віце-президент зі стратегії

Щоб створити sales quote for a SaaS продукт that results in completed transactions, a software company has to integrate the concepts of pricing, usage, and licensing into one clear process. The application of spreadsheets for manual calculation can result in discrepancies, potentially influencing the duration of proposal approval and the pace of document entry for enterprise purchase consideration. 

This guide provides information relevant to the quotation process, particularly concerning its pace, accuracy, and overall duration. It explains the typical process, the approval process, and the handover of the contract.

Огляд концепції

  • Знімок контенту іконка 1

    Категорія: RevOps and Financial Operations

  • Знімок вмісту, іконка 2

    Для кого: B2B SaaS and Startups

  • Іконка знімка контенту 3

    Основна мета: Convert sales proposals into contracts

  • Іконка знімка контенту 4

    Пов'язані поняття: CPQ, SaaS Sales Quote, ASC 606, Визнання виручки

  • Знімок контенту, іконка 5

    Етап зростання: Від ранньої стадії до масштабування

Крок 1

Define Customer Requirements and Product Tiering

The process of setting a prospective customer’s requirements serves as a prerequisite to creating any line items contained in the final software proposal. 

An Account Executive should be the first one to initiate the process of discovery to identify the target market, understand what the seat is, and define the overall business objectives.

A Sales Engineer takes over the process of technical requirements, embodying functions like API integration, SSO, and system integration.  It is important to identify these specific aspects very early in the process to avoid presenting a package that is either too basic or missing important features. 

 

Такі програми показники використання provide the account team with data concerning software functionality та customer interests.

Before providing this response, a review of the subsequent questions may be undertaken:

 

  • What is the average deal size and the complexity of the contract?  If the deal is for standard seats worth less than $10,000 annually, it is better to use a direct quote to speed things up.  If the deal is more than $50,000 annually and also includes custom integration, it is better to use a detailed proposal. 
  • How many internal decision-makers are there who will approve the purchase?  When selling to one person, a simple quote is enough.  When several departments, for example, the sales, legal, and engineering departments, are involved in the approval of the purchase, a detailed proposal is enough to provide the necessary background information.
  • What is the requirement for the number of users?  Simple recurring charge quotes can incorporate a fixed number of seats. Variable usage or changed deployment patterns require a customized quote with precise usage rules.

  

Identify the different структури ціноутворення available based on customer requirements:

 

Tier Level Target Customer Profile Key Components Included Common Pricing Model
Freemium / Starter Individual developers, small teams Basic product features, self-serve support, single-user access Free or low monthly fee
Standard / Pro Mid-market teams (20–100 seats) Core feature set, standard API connections, email support Per-user per-month billing
Premium / Enterprise Large corporations (100+ seats) Custom integrations, dedicated account managers, SSO, custom SLAs Annual contracts, tiered ramp pricing
Порада

If the account has more than 100 seats, it is better to involve a Sales Engineer in the discovery process. If an API is being created for a customer for the first time, it is better to focus on it in the early stages of the project to avoid making last-minute changes that slow down the signature process.

Free SaaS Sales Quote Template

Structure custom pricing, line items, and discount terms fast with this SaaS quote template.

  • Галочка

    Itemized subscription tier breakdown

  • Галочка

    Usage ramp and volume schedule tables

  • Галочка

    Standardized legal terms and signature blocks

  • Галочка

    Built-in sales operations approval checklist

Отримайте БЕЗКОШТОВНИЙ шаблон
Крок 2

Select the Document Structure: Proposal vs. Quote

When deciding between a sales proposal та a price quote, the extent of the information that is required from the stakeholders of the purchase before giving their consent should be considered.

A proposal usually contains information on the product being offered, its specifications, and the plan for the implementation of the product for the evaluation of the product by more than one stakeholder.

A quote simply contains the pricing, the payment terms, and the legal terms when the audience understands what the software does. 

 

The selection of these two documents suggests that transaction speed may be influenced by the volume of information або the audience’s interpretation of numerical data. As far as possible, the structure of the document should be according to the needs of the audience; in this case, the discussion will be about the terms of the agreement.

 

Формат When to Use Key Components Included
SaaS Sales Quote Standard deals with established pricing parameters; quick approval decisions. Line-item pricing, recurring payment terms, payment schedules, standard legal terms.
SaaS Sales Proposal Complex enterprise deals involving multiple buying stakeholders and custom requirements. Cover page, problem statement, solution overview, case studies, scope of work, and quote terms.

 

While making documents, the sales team often refers to a SaaS proposal example або SaaS sales proposal template to maintain brand consistency across the complicated processes of the proposal.

For license renewals with minimal complexity or an increase in seat numbers, a direct SaaS sales quote may be sufficient for document presentation.

Примітка

According to research, 80% of customers in enterprises expect a response within five minutes during the sales process.  In such cases, it is reasonable to send only the quote for the price and skip further discussion of non-essential details.

Free SaaS Sales Quote Template

Structure custom pricing, line items, and discount terms fast with this SaaS quote template.

  • Галочка

    Itemized subscription tier breakdown

  • Галочка

    Usage ramp and volume schedule tables

  • Галочка

    Standardized legal terms and signature blocks

  • Галочка

    Built-in sales operations approval checklist

Отримайте БЕЗКОШТОВНИЙ шаблон
Крок 3

Configure Line Items and Discounting Rules

Creating accurate line items forces us to define clear pricing methods and have a rule-based або go-through process for every quote.

The Account Executive puts in the subscription, the professional onboarding, and the anticipated usage in the pricing software. Incorporating structured discount rules helps in controlling the extent of discounts that sales reps use of cutting pricing too far just to close the deal quickly. If reps use non-standard discounts, the built-in approval workflow takes the quote to managers or finance executives directly. Clear discount rules are linked to the maintenance of gross margins and provide a structure for sales representatives’ negotiations in the final stage of customer interaction.

In enterprise transactions, companies like Talend rely on a Deal Desk to calculate the return on investment or net present value of the deal and only then provide a price to the potential customer. At Talend, the commercial operations team brings in the pricing issues with the finance team to understand the impact of the discount on the gross margin. If the discount is more than a certain level (e.g., more than 20%), go through the quote with the CFO or finance management and get approval in the process before being presented to the customer.

Порада

The best way to implement a standard discounting policy is to incorporate it into your CRM or CPQ system.  The implementation of automatic approval rules for discounts up to 15% results in a modification of the time allocated to discount approvals.

Free SaaS Sales Quote Template

Structure custom pricing, line items, and discount terms fast with this SaaS quote template.

  • Галочка

    Itemized subscription tier breakdown

  • Галочка

    Usage ramp and volume schedule tables

  • Галочка

    Standardized legal terms and signature blocks

  • Галочка

    Built-in sales operations approval checklist

Отримайте БЕЗКОШТОВНИЙ шаблон
Крок 4

Generate the Document with a Standard Template

Використання standard template for quotes is associated with a consistent presentation and the inclusion of accurate company details in each issued quote.

Quote processing tools obtain opportunity information from the CRM, which then populates fields such as prices, quantity, and customer contact details without manual entry. Avoiding manual data entry procedures tends to reduce the frequency of errors, including those related to billing addresses and line item totals. The template outlines details regarding the recurring fees, the one-time setup cost, and the payment terms within its tables. The formatting of documents can impact the operational efficiency of internal processes. These factors relate to stakeholder trust and the efficiency of legal reviews.

 

The adoption of a standardized SaaS quote template is crucial for establishing a consistent approach and aligning various stakeholders on pricing and market opportunities.

Subskribe‘s modern CPQ system is employed by applications as EvenUp та Beamery for template creation and price establishment, in correlation with CRM opportunity data.

 

The final document should include:

  • Contact details of the buyer and the seller
  • Prices of the line items and the billing periods
  • Increasing or decreasing usage ramp term 
  • ПДВ на SaaS terms
  • Quote expiration date (usually 14 to 30 days).
Примітка

Software companies in the US have a responsibility to collect sales tax based on the rules of the state where the customer is located, as determined by the case of Південна Дакота vs. Wayfair. Integrating an automated tax calculator, such as Avalara, into quote templates may influence the accuracy of tax computations.

Free SaaS Sales Quote Template

Structure custom pricing, line items, and discount terms fast with this SaaS quote template.

  • Галочка

    Itemized subscription tier breakdown

  • Галочка

    Usage ramp and volume schedule tables

  • Галочка

    Standardized legal terms and signature blocks

  • Галочка

    Built-in sales operations approval checklist

Отримайте БЕЗКОШТОВНИЙ шаблон
КРОК 5

Execute Contract and Initiate Downstream Invoicing

Transaction execution is contingent on valid signature sequencing and the transmission of contract information to finance systems without manual intervention causing delays.

Embedding electronic signatures in documents allows potential customers to accept the terms and conditions within the document viewer. When the customer signs or enters a Purchase Order (PO) number, an automatic action takes place to update the CRM status to closed-won. Integrations then take over to put in the schedule to pay, the start date of the billing, and the details about the product to the accounting core application. This procedure aims to maintain a match between revenue recognition policies and the contract’s terms from the start of the agreement.

 

Phase Responsible Team Primary Task Software Used
Contract Signing Sales / Buyer Collect digital signature or PO number DocuSign, PandaDoc, Subskribe
CRM Update Sales Operations Change deal status to Closed/Won Salesforce, HubSpot
Invoicing & Sync Finance / Accounting Issue invoice based on contract start date QuickBooks, Xero, ScaleXP
Відстеження доходу Фінанси Налаштуйте ASC 606 Визнання доходу графік ScaleXP, Maxio, NetSuite

 

Send over the finalized quote together with the e-signature function.

Once the buyer agrees to the terms or issues a Purchase Order (PO):

  1. Adjust the CRM status (e.g., in Salesforce or HubSpot) to the “Closed/Won” designation.
  2. Extract any additional information that may be necessary for accounting purposes such as the start date of the service, renewal terms, or the total of the line items and deliver it to the accounting software, such as Xero or QuickBooks, using ScaleXP.  
  3. Створити ASC 606/ IFRS 15 Визнання доходу schedules to track відстрочений дохід over the duration of the subscription.
Порада

Obtain the procurement contact details before sending the contract for signature. Getting accounting contact details in advance avoids the creation of accounts that will contain only invoices pending approval.

Troubleshooting Common Quoting Roadblocks:
  • Approval Delays: Create an automation using the contract value or the discount percentage as triggers to avoid manually sending emails for approval.
  • Missing Purchase Orders (POs): During the Deal Desk stage, make it a policy to require the contact information of the procurement department before sending out the legal contract.
  • Revenue Recognition Errors: Be sure to include the start and end dates of the services provided in the quote with the help of the quote tool to create revenue schedules in the accounting tools effortlessly.

Висновок

A defined SaaS quoting process can influence the handling of complexities within the sales process, affecting its progression to contract finalization.

Що таке clarity regarding the product, the management of discounts, and the accounting system integration have implications for error rates and the pace of revenue collection. The implementation of standard quote templates by sales and finance teams is associated with maintaining profit levels and adhering to contract terms across the customer life cycle.

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